Go to Applications > Utilities > System Information.Ĭlick “USB” on the left panel, and check the external hard drive information. System information is where you can find all information of external devices, the software, hardware, and network on your Mac. Where else you can find this external hard drive then? Probably, you should check it in the System information. And it won’t appear even after a re-startup. You connect an external hard drive to a Mac computer but it is not showing up in Disk Utility. # Solution 3: Check the external hard drive in System Information Or you can press and hold the power button and, when a dialog box appears, click the Restart or press R. Rebooting will refresh your macOS’s tasks. Hopefully, this problem can be easily fixed by restarting. Sometimes, it might be some data damage to your Mac system. Then you can simply click on it.Ĭheck if you can see the external hard drive in Disk Utility again. Move your mouse and put it on the “External” option. Open Disk Utility after you connect the external hard drive to your Mac. If so, you can try these steps to manually show it up. The external hard drive is not showing up in Disk Utility? You can check if you can see the ‘External’ option at the left sidebar. Solution 1: Manually show external hard drive in Disk Utility Ask for help from local technicians or data recovery services.Run Mac diagnostics to detect hardware issues.Check for hardware and software updates.Check the external hard drive in System Information.Reboot your Mac computer to recognize the external drive again.Manually show external hard drive in Disk Utility.Note: Acronis True Image WD Edition only supports Windows 7, Windows Vista and Windows XP.I will be sharing with you the some of the feasible solutions that you can try to fix this issue: The Data Lifeguard Tools software includes the Acronis True Image WD Edition (ATIWD) which will assist you with your hard drive installation and management and the WD diagnostic tool which allows you to perform different diagnostic tests on your drive. WD hard drives are engineered with Data Lifeguard Tools, a combination of hardware and software that work together to provide you with the best performance and reliability you've come to expect from WD drives. WD is currently implementing Advanced Format technology on its WD Caviar Green line of products, beginning with the WD20EARS, WD15EARS, WD10EARS, WD7500AARS, WD6400AARS and WD5000AARS models. WD drives with Advanced Format include special installation information on the drive label so be sure to read the label on your drive before installing it. Welcome to the WD Caviar product update page where you can find the latest updates, downloads, and information about your product, including quick setup instructions to get you going.
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